Digital Age Solutions Inc. - PROVIDING BUILDING BLOCKS FOR SUCCESS
Digital Age Solutions

Technology Services and Solutions

Managed IT Services

A proactive approach to technology and infrastructure management

If there’s one certainty in IT, it’s that things are uncertain. Computers crash, software doesn’t work as it should, and problems occur. And when they do, the way that you respond can be the difference between a minor hiccup and a full- blown business interruption. Are you leaving IT to chance?

We’ll Worry About Technology – You Can Focus on Your Business

Our fully-managed IT services suite is designed to provide you with 24/7 peace of mind, freeing you to focus on driving your business forward. We monitor your systems, apply patches, protect against viruses, ensure backups are performing successfully, and more. We’ll catch (and fix) the little problems before they become big ones – in many cases before you’re even aware that there’s an issue.

A Complete Suite of Fully-Managed IT Services

We’re here to help you take the hassle out of IT management, so you can focus on your business. Our offerings include:

  • Network Monitoring & Care

    We keep tabs on your network activity around the clock, and when a system or function fails, our support teams immediately jump in to investigate. Once the problem is identified, we’ll work to fix it — in many cases before you’ve even realized there’s an issue.

  • Help Desk

    Our U.S.-based Help Desk provides 24x7x365 support, whenever you need it. Our highly-skilled certified technicians can be contacted via phone, email or web-based chat, and are ready and waiting to help answer any of your technology questions and provide fast, professional support for a variety of software applications. Our Help Desk is a seamless extension of our remote monitoring platform. So when you call, chat or email to report an issue, there’s a good chance we’re already aware of the problem you’re experiencing – and are actively working to resolve it.

  • Business Continuity and Disaster Recovery

    Our data backup, continuity and recovery solution ensures your critical information is secure, backed up and accessible whenever you need it – even during a network failure or a disaster – so you’ll never have to worry about data loss again. Our Data Protection solutions range from simple on-premise-only or cloud-only backups to fully managed, hybrid models that can be custom-designed and implemented based on specific business and regulatory compliance requirements. Whether you have physical or virtual environments or a combination of both, we can tailor the solution to your specific needs.

  • Custom Project Work

    We also offer a variety of custom projects designed to help optimize your IT infrastructure – including software installations, migrations, setups and configurations, and more. There are are more than 85 projects to choose from – and best of all, our technicians can perform the work overnight or over the weekend; so there’s no interruption or downtime at your office.

Full DAS Managed IT Services include:

  • Proactive 24x7x365 monitoring of your network and systems – including hosted and on-premise servers, end user workstations and mobile devices
  • Patch deployment, Service Pack installation and anti-virus support
  • Troubleshooting and remediation for any processes or services that fail
  • 24x7x365 end user support and helpdesk provided by US-based personnel.
  • Emergency Response – onsite and remote support for issues with internal IT systems, web presence and business applications.
  • Business Continuity and Disaster Recovery – Design and implementation of ongoing on- and off-site backup and disaster recovery infrastructure.
  • “Virtual CIO” expert advice on key technology strategies. We can provide one-off assessment and advice, or ongoing consultation.
  • Remote Connectivity implementation and management
  • Vendor Selection and Management
  • Focus on industry regulatory compliance including HIPAA, GLBA, SOX, SEC, FINRA, FRCP, etc.
  • Training

Contact us to learn more about our Managed IT services.